We're here to help you with your after-life planning journey. Reach out to our expert team for personalized assistance and support.
Whether you have questions about our services, need technical support, or want to learn more about secure after-life planning, our dedicated team is ready to assist you. Choose the contact method that works best for you.
Speak directly with our customer support team for immediate assistance with your account, technical issues, or general inquiries.
Send us a detailed message and we'll get back to you with a comprehensive response within 24 hours.
Get instant answers to your questions through our live chat feature available on our website during business hours.
Schedule an in-person consultation at our Atlanta headquarters for personalized guidance on your after-life planning needs.
For legal matters, privacy concerns, DMCA notices, or other legal questions, contact our legal department directly.
Report security vulnerabilities, suspicious activity, or urgent account access issues through our dedicated security channel.
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Located in the heart of Atlanta, our modern office is equipped with state-of-the-art security and privacy measures to ensure your consultations remain completely confidential.
What to Bring: Valid government-issued ID for security purposes. All consultations are confidential and we follow strict privacy protocols.
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We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4-12 hours. Security-related matters receive priority response within 2 hours.
Yes! We offer scheduled phone consultations for in-depth discussions about your after-life planning needs. Call us at +1 (888) 359-9424 to book a convenient time slot with one of our specialists.
Absolutely. All communication channels use enterprise-grade encryption. Our contact forms are secured with SSL, and our staff follows strict confidentiality protocols to protect your sensitive information.
Currently, our primary support is in English. However, we can arrange for translation services for Spanish, French, and Mandarin speakers with advance notice. Contact us to make arrangements.
For technical issues, have your account email and any error messages ready. For general inquiries, a clear description of your question helps us provide better assistance. No personal documents are needed for initial contact.
Due to privacy regulations, we can only discuss account details with the account holder. Family members can contact us for general information, but account-specific matters require proper authorization.
If you're a designated Power of Attorney contact experiencing an emergency situation that requires immediate access to account information, please use our emergency hotline.
Emergency access requires proper verification and documentation. Please have relevant legal documents ready when calling.