Terms of Use

Please read these terms carefully before using our services. Your use of Zenaza constitutes acceptance of these terms.

Last Updated: January 28, 2025

PLEASE READ CAREFULLY. THESE TERMS INCLUDE AN ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT. ZENAZA RESERVES THE RIGHT TO CANCEL OR MODIFY THIS SITE AT ANY TIME.

Your use of the website or any other websites and platforms on which these terms reside (collectively, the "Site"), including the features and services made available through this Site, is subject to these terms of use ("Terms"), together with our Privacy Policy. Please read these Terms carefully before using this Site. The Site is owned, controlled, and operated by Zenaza LLC ("Zenaza", "us" "we", or "our").

BY ACCESSING THIS SITE IN ANY WAY, INCLUDING, WITHOUT LIMITATION, BROWSING THIS SITE, USING ANY INFORMATION, AND/OR SUBMITTING INFORMATION TO ZENAZA, YOU AGREE TO AND ARE BOUND BY THE TERMS, CONDITIONS, POLICIES AND NOTICES CONTAINED IN THESE TERMS.

Important Notices

ARBITRATION NOTICE

THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND ZENAZA AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND ZENAZA WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

NO MEDICAL ADVICE

THE INFORMATION DISPLAYED ON THE SITE IS NOT INTENDED FOR USE IN THE DIAGNOSIS OF DISEASE OR OTHER CONDITIONS, OR IN THE CURE, MITIGATION, TREATMENT, OR PREVENTION OF ANY DISEASE, OR INTENDED TO AFFECT THE STRUCTURE OR ANY FUNCTION OF ANY PERSON.

THE SITE MAY CONTAIN GENERAL INFORMATION OR CONTENT RELATED TO MEDICAL CONDITIONS, TREATMENT, AND OTHER HEALTH CARE TOPICS. ANY SUCH INFORMATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT AND SHOULD NOT BE INTERPRETED AS MEDICAL ADVICE OR AS A SUBSTITUTE FOR CONSULTATION WITH A PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL. YOU SHOULD ALWAYS CONSULT WITH A DOCTOR OR OTHER HEALTH CARE PROFESSIONAL FOR MEDICAL ADVICE OR INFORMATION ABOUT DIAGNOSIS AND TREATMENT. RELIANCE ON THE SITE IS SOLELY AT YOUR OWN RISK.

1. Zenaza Content

Content on this Site that is provided by Zenaza or its licensors, including graphics, photographs, images, text, digitally downloadable files, trademarks, trade dress, logos, and the compilation of the foregoing ("Zenaza Content") is the property of Zenaza and its licensors, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws.

You agree not to download, display or use any Zenaza Content for use:

  • In any publications
  • In public performances
  • On websites other than this Site for any other commercial purpose
  • In connection with services that are not those of Zenaza
  • In any other manner that is likely to cause confusion among consumers, that disparages or discredits Zenaza and/or its licensors, that dilutes the strength of Zenaza's or its licensors' intellectual property, or that otherwise infringes Zenaza's or its licensors' intellectual property rights

You further agree to in no other way misuse any Zenaza Content or third party content that appears on this Site.

2. Your Use of the Site

You may not, without Zenaza's prior written consent, cause or permit the:

  • Use, copying, modification, rental, lease, sublicense, transfer, or other commercial exploitation of, or other third party access to, any element of the Site, except to the extent expressly permitted by these Terms
  • Creation of any modifications or derivative works of the Site
  • Reverse engineering of the Site
  • Gaining of unauthorized access to the Site or its related systems or networks
  • Interference with or disruption of the integrity or performance of the Site or the data contained therein
  • The use of any data mining, crawlers, spiders, robots or similar data gathering, scraping or extraction methods in connection with the Site
  • Unlawful or criminal use of the Site or any other conduct that would give rise to civil or criminal liability
  • Collection of information about other users of the Site for any purpose
  • Impersonation of any person or entity or other misrepresentation of who you are, your age, or your affiliation with any person or entity
  • Use of the Site for any purpose that is otherwise prohibited by these Terms

3. DMCA Notice and Procedure for Copyright Infringement Claims

If you are a copyright owner and you believe that your copyright rights have been violated, please send us a notification, under the Digital Millennium Copyright Act ("DMCA"), by email to info@zenaza.com with the statement "DMCA Rights" in the subject field. Please include the following, as required by the DMCA:

  • Identify the copyrighted work(s) you claim is infringed
  • Identify the material you claim is infringing the copyright(s) and provide enough information for us to reasonably locate that material
  • Include a physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner's behalf (the "Claimant")
  • Include the Claimant's name, address, and telephone number(s), and email address if available
  • Include a statement that the Claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or their agent or law
  • Include a statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorized to act on behalf of the copyright owner

When we receive an infringement notice with all the required information in accordance with the foregoing and are able to locate the allegedly infringing material, we will remove or disable access to the subject material. We also will take reasonable steps to promptly notify the person who posted the subject material. We will give them the opportunity to send a counter-notification.

4. Providing Information

Certain areas of the Site, such as contact and payment forms, require or ask you to provide information to proceed. If you elect not to provide such information, you may not be able to access certain features of the Site.

If the Site requires you to submit information, you must complete the specified process by providing us with current, complete, and accurate information as requested by the applicable web form.

5. General Terms and Conditions

Zenaza reserves the right to discontinue your use of the Site if you engage in any fraudulent activity or in a manner inconsistent with these Terms or any federal, municipal, provincial, state or local, laws, statutes, or ordinances. Zenaza is not responsible for any incorrect or inaccurate information supplied by you.

6. Representations, Limitations of Liability and Indemnity

Zenaza makes no representations about the reliability of the features of this Site, Zenaza Content or any other Site feature, and disclaims all liability in the event of any service failure. You acknowledge that any reliance on such material or systems or use of the Site will be at your own risk. Zenaza makes no representations regarding the amount of time that any Zenaza Content will be preserved. Zenaza makes no representation or warranties that any material, images, applications or files obtained from or through the Site are free from computer viruses or other faults or defects.

THIS SITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL ZENAZA, OR ZENAZA ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE.

You agree to indemnify and hold Zenaza, its parents, subsidiaries, officers, employees, and contractors and each of their respective officers, employees and agents (collectively, "Zenaza Entities") harmless from and against any damages and expenses, including reasonable attorneys' fees and costs, related to your violation of these Terms, or any violations thereof by your dependents or any claims arising from your misuse of this Site.

7. Third Party Websites

This Site may hyperlink to sites not maintained by or related to Zenaza. Hyperlinks are provided as a service to users and are not sponsored by or affiliated with this Site or Zenaza, and Zenaza makes no representations or warranties about the content, completeness, or accuracy of those third party sites. Information you submit at a third party site accessible from this Site is subject to that site's terms and conditions and privacy policy, and Zenaza has no control over how your information is collected, used, or otherwise handled.

8. Binding Arbitration

You and Zenaza agree that any controversy or claim (except for any claim that qualifies for small claims court and any claim of infringement, breach of confidentiality, or misappropriation of any patent, copyright, trademark, or trade secret) arising out of or relating to these Terms, the Site, and/or use of the Site, as well as all questions of arbitrability, shall be settled by arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules ("Consumer Rules") by a sole arbitrator.

You can access the Consumer Rules at https://www.adr.org/Rules or by calling +1 800-778-7879. You and Zenaza shall endeavor to agree upon the arbitrator, and if you and Zenaza fail to do so within twenty-one (21) days of the commencement of the arbitration, the appointment shall be made by the AAA in accordance with the Consumer Rules. The place, locale, or legal seat of arbitration, shall be Georgia (which shall not prejudice the arbitrator's ability to hold hearings in any location agreed to by the parties or set by the arbitrator, including your hometown, or to hold virtual hearings, and the language of the arbitration shall be English).

YOU MAY ONLY BRING CLAIMS IN YOUR INDIVIDUAL CAPACITY ON YOUR OWN BEHALF, AND NOT IN ANY REPRESENTATIVE CAPACITY OR ON BEHALF OF ANY CLASS OR PURPORTED CLASS, AND NO ARBITRATION YOU COMMENCE HEREUNDER MAY BE JOINED WITH OR INCLUDE ANY CLAIMS BY ANY OTHER PERSONS UNLESS ALL PARTIES CONSENT.

Each party shall bear its own arbitration filing fees.

The arbitrator shall issue an award in the form required by the Consumer Rules, and shall have the power to grant any interim or provisional measures that the arbitrator deems appropriate, including, but not limited to, injunctive relief and specific performance, and any interim or provisional measures ordered by the arbitrator may be specifically enforced by any court of competent jurisdiction as a final award. Each party hereto retains the right to seek interim measures from a judicial authority, and any such request shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate.

The arbitrator shall award the prevailing party, if any as determined by the arbitrator, its costs, including reasonable attorney's fees. Judgment on any award rendered by the arbitrator may be entered in any court of competent jurisdiction.

No information concerning an arbitration, beyond the names of the parties, their counsel or the relief requested, may be unilaterally disclosed to a third party by any party unless required by law (other than to legal or professional advisors, witnesses, or experts acting pursuant to a duty of confidentiality). Any documentary or other evidence given by any party or witness in any arbitration shall be treated as confidential by any party whose access to such evidence arises exclusively because of its participation in the arbitration and shall not be disclosed to any third party (other than legal or professional advisors, witnesses or experts acting pursuant to a duty of confidentiality), except as may be required by law.

Informal Dispute Resolution

You and Zenaza further agree that, before either may commence an arbitration or assert a claim in small claims court, you and Zenaza will meet and confer, via telephone or videoconference, in a good-faith effort to informally resolve the applicable claim(s). The party initiating the claim must give notice to the other party in writing of their intent to initiate an informal dispute resolution conference, which shall occur within sixty (60) days after the other party receives such notice, unless an extension is mutually agreed upon by the parties.

To notify Zenaza that you intend to initiate an informal dispute resolution conference, email info@zenaza.com. Engaging in this informal dispute resolution conference is a condition precedent that must be fulfilled before commencing arbitration and the arbitrator shall dismiss any arbitration demand filed before completion of an informal dispute resolution conference. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.

9. Miscellaneous

Both you and Zenaza acknowledge and agree that no partnership is formed and neither of you nor Zenaza has the power or the authority to obligate or bind the other.

These Terms will be governed by and construed in accordance with the internal laws of Georgia without regard to conflicts of laws principles. By using this Site, you hereby agree that any and all disputes regarding these Terms and/or the Site not subject to the arbitration provision set forth above will be subject to the federal and state courts located in the State of Georgia.

YOU AGREE THAT, TO THE EXTENT PERMITTED BY GEORGIA, ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THIS SITE AND/OR THESE TERMS, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. These Terms operate to the fullest extent permissible by law.

On certain areas of our Site, you may be given the ability to provide us with personal information. Please read our Privacy Policy for more information about our information collection and use practices.

The failure of Zenaza to comply with these Terms because of an act of God, epidemic, outbreak, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of Zenaza, shall not be deemed a breach of these Terms.

If Zenaza fails to act with respect to your breach or anyone else's breach on any occasion, Zenaza is not waiving its right to act with respect to future or similar breaches.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms constitute a binding agreement between you, your heirs, successors, affiliates, and representatives and Zenaza, and are accepted by you upon your use of the Site. These Terms constitute the entire agreement between you and Zenaza regarding the use of the Site. By using the Site, you represent that you are capable of entering into a binding agreement, and that you agree to be bound by these Terms.

Need Help? Contact Us

If you have any questions about these Terms of Use or need clarification on any provisions, please don't hesitate to reach out to us.

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Legal Inquiries

info@zenaza.com

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Dispute Resolution

info@zenaza.com

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Address

Zenaza LLC
1100 Peachtree St. NE Suite 200
Atlanta, GA 30309

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Phone

+1 (888) 359-9424