Your privacy and security are our top priorities. Learn how we protect and handle your personal information.
This Privacy Policy describes the information privacy practices of Zenaza LLC ("Zenaza," "we," "us," or "our"). This Privacy Policy explains what information we collect about you; how we collect that information; the purpose for collecting it and how it benefits you; the outside parties we share it with; and your rights, including what you can do regarding your information.
We (and the vendors that perform services on our behalf and other parties) collect, receive, and develop several different types of personal information about you depending on the nature of your interactions with us. For example, we collect:
Identifiers/Contact Information: We may collect your name, email address, mailing address, zip/postal code, and phone number. We also collect identifiers that you post to our Site.
Internet and Network Activity Information: We may collect your IP address when you visit our Site. We also use tracking tools like cookies and pixels to passively collect information about how you interact with our Site and online content. This might include device identifiers, the type of browser and operating system you are using, your browsing and search history on our Site, what areas of our Site you visit and for how long, what site you came from to get to us and what site you go to when you leave us, and your interactions with our digital ads and content on other sites.
Location Information: We may passively collect information about your geolocation when you access our Site. We also collect information about your location using your IP address and your zip code.
Demographic Information: We may collect demographic information, such as your age, date of birth, or gender.
Payment Information: We and our vendors collect payment information, such as your account number, credit card number, expiration date, card verification number, and billing address.
Visual/Audio Information: For example, we may record audio during customer care calls.
Sensitive Information: We may collect information that may be considered sensitive personal information under certain state or local laws. For example, we may collect information that reveals your health status, race, ethnicity, or religion.
Information you submit or post: We collect feedback and any other information you provide when you contact us.
We collect and develop Inferences. Using the other pieces of personal information collected about you, we draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.
We collect personal information directly from you. For example, we may collect information when you sign up for an e-newsletter, apply for a position, or otherwise contact us, or when you participate in our CSW program.
We collect personal information from your devices. We use technical tracking tools that work behind the scenes, like browser cookies, beacons, and pixels, to automatically collect information from and about you and your devices. We collect this information when you interact with our Site, our ads, and our emails that we or our vendors send to you. We collect this information about users over time and across devices.
We get personal information from vendors we hire to work on our behalf. For example, vendors that host or maintain our Site and send emails for us may give us information.
We get personal information about you from other parties. We work with business and marketing partners and social media platforms that give us information about you that they have collected either directly or indirectly from you.
We may combine information about you in a variety of ways. We may combine information collected offline, such as information collected about you during a customer care call and with information collected online.
You can opt-out of receiving our marketing emails. To stop receiving our marketing emails, follow the instructions in any marketing message you get from us. Even if you opt-out of getting marketing messages, we will still send you transactional messages, such as responses to your questions.
You can control certain cookies and tracking tools. To adjust your preferences, you may adjust your browser settings.
Depending on where you reside, you may have some or all of the following rights with respect to your personal information, subject to certain exceptions set forth in applicable law.
You may have the right to request to confirm whether we process your personal information. Subject to certain exceptions, you may also have the right to request a copy of your personal information.
You may have the right to request that we delete personal information we have from or about you, subject to certain exceptions.
You may have the right to request that we correct inaccurate personal information we maintain about you, subject to certain exceptions.
We may "sell" personal information as the term is defined under applicable state law. You may have the right to request to opt out of the sale of your personal information to a third party.
We may use personal information obtained from your activities across unaffiliated sites to send more relevant advertising to you. You may have the right to request that we stop using your personal information for such targeted advertising.
We will take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of the personal information. We may deny certain requests and will explain why your request was denied and how to appeal our decision, as required by applicable law.
Our Site is hosted in the United States. If you are visiting from outside the United States, note that United States laws may not provide the same level of protections as those in your own country. If you access our Site from outside of the United States, you understand, consent, and agree that we may transfer your personal information to the United States. We may also process, share, transfer and store personal information on servers located in countries other than the United States.
We do not knowingly collect personal information from children under 16. If you are a parent or legal guardian and think your child under 16 has given us personal information, you can email us using the contact information below. Parents, you can learn more about how to protect children's privacy online at the FTC's consumer website.
The Internet is not 100% secure. We cannot promise that your use of our Site will be completely safe. We encourage you to use caution when using the Internet.
We may link to other sites or outside party services on platforms we do not control. If you click on a link to an outside party site, you will be taken to websites or platforms we do not control. This Privacy Policy does not apply to the privacy practices of that website or platform. Read the privacy policies of other websites and companies carefully. We are not responsible for these outside party practices.
We keep personal information as long as reasonably necessary to carry out the purposes described in this Privacy Policy or any other notice provided at the time of data collection, to provide our services, and as necessary to comply with our legal obligations, resolve disputes, protect and defend our legal rights, and enforce our agreements.
If you have any questions about this Privacy Policy or want to correct or update your information, or submit a complaint, please contact us using the information below.
info@zenaza.com
Zenaza LLC
1100 Peachtree St. NE Suite 200
Atlanta, GA 30309
+1 (888) 359-9424
From time to time, we may change our privacy policies. We will notify you of any material changes to our Privacy Policy to the extent required by law. We will also post an updated copy on our Site. Please check our Site periodically for updates.
This Consumer Health Data Privacy Policy (this "Policy") describes how the Zenaza LLC ("Zenaza," "we," "us," or "our") collects, uses, and shares consumer health data (as that term is defined by applicable state law). We ask that you review it carefully. This Policy describes how we treat consumer health data collected by or on behalf of Zenaza when you use our website or any other websites and platforms where this Policy is referenced or found (collectively, the "Site"), in our email messages to you relating to the Site, and in our offline interactions where this Policy is referenced.
We (and the vendors and other parties we use to perform services on our behalf) may collect the following categories of consumer health data; the categories of consumer health data we collect from or about you specifically (if any) will depend on the context of your interactions with Zenaza and the choices you make:
We may collect consumer health data directly from you. For example, we may collect consumer health data you provide relating to your health condition. Additionally, we and our vendors may use cookies and related technologies to passively collect information from and across your devices when you interact with our Site, our emails, or other online content. Finally, we may acquire consumer health data about you from other sources. We may also combine information about you that we receive from other parties with other information about you that we collect when you use the Site or that you choose to share with us, and this combined information may in some instances be considered consumer health data.
We may collect and use consumer health data to:
We may share your consumer health data for the purposes described above. Additionally, we may share personal information, including consumer health data, with your consent or as reasonably necessary to complete any transaction or provide any service you have requested or authorized, as described above.
We may share your consumer health data with your health care professionals and our business partners. We may also disclose your consumer health data (a) to vendors that provide business, professional, or technical support functions for us, help us operate our organization and the Site, or administer activities on our behalf; (b) to comply with law, or to respond to subpoenas, judicial processes, or government requests and investigations, or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (c) to protect the security of our Site, servers, network systems, databases, and organization; (d) as necessary, if we believe that there has been a violation of our Terms of Use, any other legal document or contract related to our services, or the rights of any third party; and (e) to another entity that acquires or intends to acquire us or any of our assets in connection with a sale or bankruptcy or reorganization proceeding.
Third parties may be able to collect consumer health data from you over time and across different websites depending on your browser, browser add-ons, and associated permissions you set on your devices.
Subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:
We may deny your request to exercise any of the rights described above if doing so is reasonably necessary for us (or our affiliates or processors) to: prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any activity that is illegal under applicable law; preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action that is illegal under applicable law.
You may request to exercise your rights by contacting us using the information provided above. We may take steps to verify your identity before responding to your request by asking you a series of questions about your previous interactions with us.
We may deny certain requests and will explain why your request was denied and how to appeal our decision, as required by applicable law. After receiving our explanation, if you would like to appeal our decision, you may do so as further detailed in our communication back to you.
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Policy at any time. When we do, we will post the change(s) on our Site. Your continued use of our services following the posting of changes to this Policy means you accept these changes.
If you have any questions or concerns about this Policy or the practices described herein, please contact us using the information provided in Section 10 above.